Quicc

Google Chrome: Tutorial on clearing cache and refreshing page

What you need to know on the changes we’ve madIn Gen2
In Gen 3

Switching to Quicc’s Gen 3 from Gen 2

Users can leave in the middle of editing a transcript and get back to it at a later time.

Saving Changes in the Middle of the Video

Easy steps on uploading your video in Quicc Gen 3

How to Upload a Video in Quicc Gen3

Everything you need to know about how to search, clip and save your clips

Search and Clipping Your Content

Can I purchase minutes without a monthly paid subscription?

Answers whether videos are permanently saved in Quicc

Can Deleted Videos/Clips be Retrieved

Charging schedules of Payment Method Saved on Account

How Quicc Charges Credit Card on File

Answers inquiries about transcribing more than one language in a video.

Can There Be Multiple Languages in One Video?

Options on how to reach Quicc for questions, comments and suggestions

How to Contact Quicc

What To Do When Stuck in Processing

We’d love to hear your suggestions and feature requests.

We're All Ears!

One thing you need to know before unsubscribing.

What will happen to my remaining minutes if I cancel my monthly subscription?

We burn captions to 4K videos and retain their quality!

What if my video is in 4K?

Need to update your account information? Here's how!

Can I change my account information?

Editing your captions has never been this easy!

How to Edit Your Captions Text

Information on your video captioning time.

When do minutes get used?

A view on how much time you would need to complete captioning videos.

How Long Should It Take to Caption My Video?

How to copy the transcript for a blog or show notes.

The different stages of Quicc Video Management

Different Status Cards in Video Management & What They Mean

Worry no more! In Quicc, you can add and remove lines on your transcript!

How to add and remove lines in your transcript.

Simple steps on how to login to your Quicc account!

How to login to your Quicc account. (Desktop/Mobile)

Steps on how to delete your video on desktop or mobile devices.

How to Delete Your Video/Clip

Instructions on how your captions can be styled according to your preference

How to Style Captions

In Quicc, we allow users to upload and download SRT files.

How to Upload and Download your SRT file. (Desktop & Mobile)

Information on how to download your video or clip on desktop or mobile.

How to Download Your Video/Clip

Editing Transcripts and Transcript Timings

Information about the expiration of minutes.

Do minutes expire?

Using the correct language for your content

Changing Language Options

How to login to your Quicc account? (Desktop/Mobile)

Here’s how you move the placement of your captions.

How to move caption placement on the video preview.

Information on how minutes are allocated by subscription & one time minutes

Do my minutes rollover each month?

What's your Pricing?

It's really easy to reset it, we walk you through here!

Forgot your Password?

KC Laspoña

Jason Toevs

Tami Manzanares

General Help

Find answers and get help from Intercom Support and Community Experts

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